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Services
I support small business owners and independents with the practical, behind-the-scenes admin that keeps everything organised and running smoothly.
Whether you need help managing your inbox, improving your systems, creating professional templates or keeping on top of day-to-day admin, my support is tailored to fit the way you work.
Some clients come to me for one specific task. Others need regular support each month. Either way, the goal is the same: to bring calm structure to the admin side of your business.
I’m fully insured, ICO registered, and committed to working professionally, securely and reliably behind the scenes.
Why my clients choose to work with me
Running a business often means the admin quietly builds up in the background.
That might look like:
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An inbox full of messages that still need action
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Documents that take longer than they should because the formatting needs fixing
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Files and folders that could be better organised
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Tasks spread across different places
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Bookkeeping jobs that keep getting pushed down the list
None of these things are difficult. They just take time, attention and structure.
That's where I help.
I work behind the scenes to help small business owners keep things organised, clear and under control, without the faff of hiring an employee.
Do You Know What Admin is costing
your Business?
Use the sliders below to get a rough idea of what your time is worth, and how outsourcing some admin support could work for your business.
Your hourly rate: £50
Minutes spent on admin: 60 (1.0 hours)
Summary
Your hourly rate: £50
Minutes spent on admin: 60 (1.0 hours)
Cost doing it yourself: £50.00
Cost outsourcing to me (at £35/hr): £35.00
You could save £15.00
Figures are indicative and based on the details you enter. Actual costs may vary depending on the task.
Need Some Thingspiration?
If you’re not quite sure what kind of support you need, here are some examples of the practical, behind-the-scenes tasks I can help with.
And if you can’t see exactly what you need, that’s absolutely fine. You may simply have one of those odd jobs that doesn’t fit neatly into a category, and I help with those too.
Admin & Office Support
Practical admin support to help keep the day-to-day side of your business organised and under control.
What I can help with:
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Typing services and audio transcription
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Proofreading and formatting documents
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Document and post scanning
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File organisation and digital workspace setup
How this helps in real life:
You’re busy doing the work that actually keeps your business moving forward.
But behind the scenes, small admin jobs start stacking up:
A document that needs formatting.
An audio note or report that needs typing up.
Paperwork that should be scanned and filed properly.
Folders that could do with organising but never quite get tackled.
None of it is difficult. It just quietly builds up in the background.
Having support means those jobs stop sitting on your mental list and simply get handled.
Document Design & Templates
Structured, professional templates that keep your business documents consistent and easy to use.
What I can help with:
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Custom Microsoft Word templates (letters, reports, forms)
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Custom Google Doc templates (letters, reports, forms and brochures)
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Canva design layouts for flyers, brochures, social posts and guides
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Consistent formatting across all your business materials
How this helps in real life:
You know what you want your documents to say.
But every time you create one, you end up fixing fonts, adjusting spacing and trying to make it match the last version.
A proposal here.
A report there.
A client document that looks slightly different again.
With properly set up templates, you simply open the document, add your content, and everything already looks polished and consistent.
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Spreadsheets & Data Cleansing
Clear, practical spreadsheet support to help keep your business information organised and usable.
What I can help with:
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Microsoft Excel spreadsheet setup
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Google Sheets setup
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Data entry and data cleansing
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Spreadsheet formatting and organisation
How this helps in real life:
Spreadsheets often start simply.
Then extra columns are added, information is duplicated, and the sheet becomes harder to trust.
Instead of helping, it starts creating confusion.
Having a spreadsheet set up properly means your information is easier to follow, easier to update, and far more useful when you actually need it.
XERO Activities & Bookkeeping Support
Ongoing bookkeeping support to help keep your Xero account organised, current and ready when you need it.
What I can help with:
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XERO setup and chart of accounts tidy-up with meaningful codes that reflect your business model
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Bank reconciliation - matching receipts to payments and coding transactions
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Bill and invoice entry
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Ensure everything is up to date for your accountant activities and keep your accountant happy!
How this helps in real life:
Bookkeeping is one of those jobs that is easy to put off when client work comes first.
Receipts build up.
Transactions wait to be reconciled.
Bills and invoices need entering.
Then suddenly it all feels slightly behind.
Keeping things up to date regularly means there is less scrambling later and a much clearer picture of where things stand.
Project & Workflow Management
Thoughtful systems and workflow support to help your business run in a clearer, more organised way.
What I can help with:
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Microsoft 365 or Google Workspace setup
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Custom Trello board creation
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Trello automation setup
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Power Automate workflows for repetitive tasks
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Microsoft To-Do reminders linked to Trello tasks
How this helps in real life:
Tasks often end up spread across emails, notebooks, reminders and several different systems.
Individually, they make sense.
Together, they create a constant feeling that something might be missed.
When your workflow tools are set up properly, everything has a clear place.
Tasks move through stages more smoothly, reminders appear when they should, and the system starts supporting the way you work.
Inbox & Digital Organisation
Structured inbox and digital organisation support to help you see what matters and stop important things getting lost in the noise.
What I can help with:
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Inbox clean-up and folder/category system
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Email automation rules
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Follow-up tracking systems
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Archive structure so older emails remain searchable but organised
How this helps in real life:
You open your inbox and immediately start scanning.
Which emails need action?
Which can wait?
Which are just noise?
Even when it isn’t overwhelming, it still takes time and mental effort.
With a clear inbox structure, the emails that need your attention are easier to spot and the rest are organised properly in the background.
One-Off Projects
Sometimes you don’t need ongoing support.
You just need a specific job sorted properly.
That might be:
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Getting your inbox organised
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Setting up document templates
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Tidying up files and folders
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Setting up a Trello workflow
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Organising part of your admin systems
These one-off projects are a simple way to get something sorted without committing to ongoing support.
All work is charged at my standard rate of £35 per hour, and I’ll always provide an estimate before starting so you know what to expect.
Many clients start with a one-off project and then decide whether they’d like ongoing support afterwards.
Please only use this form for enquirying about One-Off Projects
Thinking about getting help with your admin?
If you've been reading through the services and recognising a few things on your own to-do list, the next step is very simple.
Head over to my pricing page and complete the short enquiry form. It asks a few quick questions about the type of support you're looking for.
From there I can quickly see whether I’m the right person to help.
If I can help, we arrange a short call to talk things through.
If not, I’ll let you know straight away.
I work with a small number of clients at a time, so the form helps me understand whether we’re a good fit before arranging a call.